Networking Solutions

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Managed IT Services

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Worry of your technology not  working?
Our Managed IT Services team available 24/7.

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Whether you’re the exclusive IT person on staff, or you don’t have any IT support at all, we’re here to make sure your workers’ technologies are running smoothly so your business can achieve ultimate productivity.

Our goal is to reduce the burden of your day-to-day IT services and management with our seasoned staff. At a high level, we provide end-user assistance by monitoring and managing your servers, desktops and devices, and more. Our

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IT services offered

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The Xpert Service provides an End-to-end Technology solution which is IT Managed, Networking, and Consulting & services that aim to provide the Customer with an unbeatable combination of technology. 

Whether you’re the only IT person on staff or you don’t have IT support, we’re here to make sure your employees’ technologies are running smoothly so your business is at peak productivity.

Our goal is to reduce your daily IT operations and management burden with our experienced staff. At a high level, we support the end user by monitoring and managing their servers, desktops, and devices. Our managed IT services include:

 

  • Software Support
  • Hardware Configuration & Disaster Recovery
  • Network Monitoring
  • Remote Management & Monitoring
  • Full-Service Help Desk
  • On-Site Field Engineering Services

 

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We are The Distributes / Re seller of brands That is why we can offer a very good price to our customers.

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Our highly skilled Engineers & Technical Installers Always Ready To Serve You at Your Door Step & makes it possible to meet current IT Managed needs with their ease. 

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Managed IT Services Offered

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Asset Inventory

  • Automated inventory management
  • SNMP asset tracking
  • Software license compliance

Alert Monitoring

  • Alerts when issues arise
  • Automated customer support panel
  • Performance and capacity planning

Integrated Support Services

  • Notification of business-critical alerts
  • Help Desk Support
  • Remote/on-site remediation

Hardware

  • Monitor hardware performance
  • Device polling and daily systems check
  • Device reboot and recovery

Patch Management and Updates

  • Schedule patching and updates
  • Automatic security patch deployment
  • Patch assessments and reporting

Anti-virus

  • Integrated anti-virus engine
  • Virus scans and advanced reporting
  • Virus update confirmation

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File and Database Backup

  • Virtualize server on-line in minutes
  • Files and folders are easily recovered
  • Redundant automatic fail over

Offsite/Cloud Storage

  • Replication to a secure Cloud
  • Full image backup of servers
  • Transaction by transaction replication

Virtualization

  • Frequently sync data off-site
  • Files and folders are easily recovered
  • Redundant automatic fail over

Security Services

  • 256AES Data Encryption
  • Replication to multiple locations
  • Monitor security profile for threats 

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Alert Monitoring

  • Alerts when passwords are expiring
  • Decrease in disk space
  • Prohibited software usage

Anti-Virus

  • Virus checks are run every few hours
  • Pre-fabricated status reporting
  • Track physical and virtual locks

Patch Management and Updates

  • Scan for missing patches and configuration
  • Automatic patch dependencies and sequencing
  • Weekly patch assessments and reporting

Asset Inventory

  • Asset change reports identify tampered devices
  • Automated asset and data inventory management
  • Software license compliance

Secure Remote Access

  • Instant access to remote system
  • Encrypted secure connection
  • Additionally provides user remote access from anywhere

Integrated Support Services

  • Notification of business critical alerts
  • Help Desk Support 24/7/365 days
  • Remote/on-site remediation (T&M)

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File, Print, and Fax Services

  • Distributed file system WAN replication
  • Assign printer permissions and pooling
  • Configuration of Windows fax server

Microsoft Exchange Email

  • Create and modify mailboxes
  • Active Sync(mobile device config)
  • Install updates, hotfixes and rollups

Active Directory

  • Permission to network resources
  • Backup/restore time synchronization
  • Device reboot & recovery

Microsoft Office 365

  • Secure customize Cloud services
  • IM, audio/video calls and online meetings
  • Access email, documents, calendar and contacts from any device – anywhere 

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